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Top 5 ways of dealing with difficult clients
Top 5 ways of dealing with difficult clients We’ve all had to deal with difficult clients at one time or another. Sometimes we inherit difficult clients, sometimes we create them, and other times they...
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UX of Responsive Web Design
What is Responsive Web Design? Ethan Marcotte first used the term Responsive Web Design in his article in A List Apart in May of 2010. Marcotte explains that designing for every screen size and device...
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Sticky Navigation Pattern Solves Usability and Design Issues
Good website navigation is about good wayfinding. Wayfinding describes how we best orient ourselves by the use of signs and landmarks. So good navigation should clearly inform us as to where we are and...
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Stop asking people what they think! (and start watching what they do)
I listen to developers of software and websites all day, they have great ideas and observations but I try to balance what I hear with what I see. Many product managers tell me what their customers...
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Unicorns in UX? Just say no!
The “Unicorn” concept (a rare individual who can do every UX job) has been talked up lately. I last heard an impassioned talk about this at UI18 in Boston. The idea goes something like this: There are...
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Yoga in San Diego at the IA Summit
I am writing this blog as I fly back to Newark from the 15th annual Information Architecture Summit held in San Diego, California. As the steady hum of the engines lulls most passengers asleep, I am...
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Are developers good judges of User Experience?
I recently redesigned a community site for developers. The site has the typical blog and discussion boards, meeting information and general background information about the community. The client said...
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